Job Description Manages all activities of the pre-sales resources. In conjunction with sales and Services management develops strategies to direct resources toward the largest and most profitable EMC opportunities. As a business partner with sales management, manages the organizational effectiveness, efficiency, and alignment of all technical resources with clear services bookings and product revenue goals. Provides advice and counsel to sales management in the effective use and deployment of technical resources. Must maintain close alignment with sales and Services Delivery management.PRINCIPAL DUTIES AND RESPONSIBILITIESManages the daily activities of individual contributors and team leads as well as providing guidance to the TC community. Has operational focus in area of technical expertise and is able to leverage EMC technologies within the account base while maintaining a strong customer focus. Effectively manages escalations and follows through until successfully resolved. Maintains understanding of services business and has responsibility for driving services business to customer base.Has accountability for results in terms of expenses, customer satisfaction, employees, programs, function or products and services. Fully accountable for all people-management activities for subordinate staff and responsible for establishing goals and objectives for department.Decisions or failure to achieve results will add to cost and may impact the short-term goals of the organization. Manager must coordinate with Sales to insure accurate pipeline and supply accurate services forecasting.Works on issues of diverse scope. Co-ordinates the activity of workgroup through utilizing operational policies to obtain solutions.Has broad technical expertise and strong customer account focus as necessary to manage escalations from TC community.Frequently interacts with direct reports, outside customers, and functional peer groups at management levels. Conducts presentations of technical information concerning specific projects/ schedules. Facilitates cooperation. Communicates organizational and functional strategy and translates it into team goals.Often works across functions for example MSS management, Sales, and TSS using influence and problem solving to resolve critical customer issues.Often interacts with senior level contacts at customer to win major deals. Determines the appropriate engagement of internal management (eg. Sr TCM, Area Manager, etc.) as required to close the deal. Must effectively interact with sales including sales business operations to insure team and goal alignment. Responsible for managing a pipeline in product led services and must lead and manage the TC community for the quarterly services revenue objective.Typically responsible for a several districts or large area.SKILLSAbility to manage in a matrix environment.Ability to lead, motivate and direct a workgroup.Customer focused.Possesses strong product/technology/industry knowledge.Proficiency in hardware, software and/or operating systems environments.Results driven.Project management skills.


* Technical Consultant Manager Job in Scottsdale, Arizona US

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Retail Sales – PT Retail Sales Consultant – Walnut Creek Broadway PlazaWalnut Creek, CA

Position Description:

Assists new and existing customers with the purchase of wireless equipment and service. Provides customer assistance with local market promotions. Works exclusively in a company owned retail store or kiosk. Assists in special projects assigned by supervisor or other duties as assigned by management.

GENERAL DUTIES

The essential functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:

GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED:

1. Sell phones, services and accessories at management approved pricing.

2. Achieve sales and customer service objectives.

3. Handles administrative aspects of the sale including: completing customer contracts, verifying identification, running credit, preparing customer files, addressing local market promotions, pulling product from inventory, completing warranty paperwork, taking customer payments and filing finished orders.

4. Drives revenue by communicating the benefits of products, services, features, rate plans and special offers to new and existing customers as appropriate.

5. Provides World-Class experience by resolving customer complaints or referring customer to supervisor or proper department for resolution.

6. Provides information on products, accessories, service features, pricing plans, roaming and data. Interface with other departments on customer behalf when necessary.

7. Focuses on retaining customers by providing updated product and promotion information.

8. Position is commission and quota based.

ESSENTIAL FUNCTIONS WHICH MAY BE REQUIRED FOR A PARTICULAR JOB:

1. Responsible for cash drawer and daily deposit of customer payments.

2. Handles incoming calls for customer service, bill payments, upgrades, trade-ins, and service charges, billing issues and customer complaints.

3. Prepares equipment for installation. Schedules installations and repairs.

4. Tests and assembles phones.

5. May be required to wear a uniform.

6. Maintains store appearance and product presentation to company standards.

PHYSICAL REQUIREMENTS

No physical requirements.

Position Qualifications:

BASIC QUALIFICATIONS

TESTS: Yes

SPECIAL JOB REQUIREMENTS:

· Specific job assignments may require day, evening, weekend or holiday tours. Occasional overtime may be required.

· High School education or equivalent.

TRAINING

· Classroom training.

· On-the-job training.

· On-line training.

Salary Range $17,900.00 to $29,800.00

Cingular Wireless is an Affirmative Action / Equal Opportunity Employer, and we’re committed to hiring a diverse and talented workforce. ”

Position Qualifications:

Apply online today at Cingular, and find out if a career with us might fit you best!

Cingular Wireless is an Affirmative Action / Equal Opportunity Employer, and we’re committed to hiring a diverse and talented workforce.

Retail Sales – PT Retail Sales Consultant – Walnut Creek Broadway Plaza
Job ID 86566
Position Type Full-Time Employee
Company Name Cingular Wireless
Location Walnut Creek, CA
Salary Unspecified
Experience 0-1 Years Experience

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Description
Public Storage, The Real Storage Experts, has immediate opportunities in the Renton and Bellevue areas. With over 2100 locations internationally, the global leader has Customer Service Manager opportunities available immediately. Join us at our job fair to learn out our career opportunities. JOB FAIR Tuesday, September 19, 10 AM – 6 PM Public Storage 12465 Northup Way Bellevue, WA 98005 For directions, call 206-652-3763 For more than 30 years, Public Storage has provided real opportunities for reliable self-starters who want the challenge of running a successful self-storage property. If you love to work independently and like the customer service of retail, but not the hours, consider these opportunities with Public Storage. As a Customer Service Manager you will be the first contact that our customers have with Public Storage. The position demands excellent customer service and communication skills, the ability to explain and sell the company’s products and services and finally the ability to meet and exceed company goals. As a Customer Service Manager with Public Storage you will enjoy: · An independent work environment · Great hours, especially when compared to other retail employers · No night work · An environment that fosters strong customer service skills · A wide variety of responsibilities to keep our team members challenged and interested · 30 days of paid training with The Storage Experts · Medical / Dental coverage · Life Insurance · LTD · 401(k) and Paid Vacations and Holidays · $9.50 / Hour plus monthly incentive potential! Can’t make it to the Job Fair? Apply online today at: publicstoragejobs.com Must be able to pass a background check, and well as drug and health screenings to be considered for employment. EOE M/F/D/V.

Qualifications
The day to day responsibilities of our Customer Service Managers include:· Customer Service · Sales · Managing Operations · Property Inspections/Maintenance · Collections Public Storage believes in operating a safe work environment and is looking for individuals that: · Have a valid drivers license and reliable transportation that can be used during the work day · Will submit to a background check and health screenings to be considered for employment If you meet these requirements and have the ability to multi-task in a dynamic environment, we’d like to talk to you about these exciting job opportunities! Apply On Line Today! Public Storage offers a competitive pay and monthly incentive structure commensurate with your skills and background along with a competitive benefits package including vacations/holiday; medical/dental/vision, life insurance, long term disability, 401(k) and a 30 day paid training class to learn our exciting and growing business. If this all sounds like the right fit for you, we want to hear from you today! Please apply on line to be considered.

OPEN HOUSE—Customer Service—Tuesday, September 19, 2006 10am-6pm
Job ID 062392
Position Type Full-Time Employee
Company Name Public Storage, Inc
Location Bellevue, WA
Salary Unspecified
Experience 15+ Years Experience

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We are looking for passionate, enthusiastic, hard working and motivated sales person to run our dynamic retail store environment. Taking care of our customers, building a client base, helping with the most vital aspect of our business — SELLING and creating the best experience for our customers so they return again and again. This is a great opportunity for a fashion oriented individual to work with a widely renowned and highly reputable brand. You will be working at our factory showcase store and will have a great opportunity to drive sales and develop long-term customer rapport. The ideal candidate will have commission based retail fashion experience and previous work experience in upscale/trendy retail stores. We definitely want people from a fashion background with a passion for our product and an understanding of our customers. You should be confident, well presented and have the passion to deliver first class customer service! Hours will vary. The store location is in Santa Monica. Duties: IN-STORE – Open & Close POS System / Cash Box / CC Machine Each Day – Sell, Sell, Sell – Talk with and interact with every customer that comes into the store. Up-sell, describe products, help the customer, offer suggestions, etc. – Clean (Windows, Floors, Mirrors, Fixtures) – Organize Store Items (Size Order, Hanger Clean-Up, etc.) – Re-Stock, Sticker, Tag – Answer inbound phone calls with questions – Develop a list of regular customer leads to follow-up with via email and phone, when new items are released MANAGEMENT – Provide merchandising direction to store staff – Supervise store personnel- lead by example – Train, motivate and develop store staff to the next level – Use labor management tools, including staff scheduling, to maximize productivity – Monitor sales and stock inventories – Communicate with both the store, district, and corporate teams – Provide Loss Prevention for your location Please email your resume, along with salary requirements and date you are available to start working. Incude on your response the job position you are applying for.


Store Manager Job in Santa Monica 90401, California US

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The Right Career, Right Now!

High Plains Pizza, Inc. Making phenomenal pizzas and being maniacal about customer service starts with extraordinary people at Pizza Hut. At High Plains Pizza we strive to create a nurturing environment that gives our team members a fun, high-energy environment that allows for great growth opportunities. Where’s your career headed? At High Plains Pizza, you can be sure that we’ll work to make it the best it can be. With 77 restaurants in 5 states, many opportunities are available to suit your career goals. Our compensation and benefits packages and customized training plans are first rate. If generous benefits, competitive salary and a great future are your priorities, Pizza Hut is the place to be.

Job Description: Manager Trainee
Great Things Start Here with a career at High Plains Pizza, because this is a place where great people are in great company. We have fun, and we offer personal challenge and growth. As a Manager Trainee you will be placed in a training program that will teach you the skills needed to manage a restaurant. Once completing the training program you will be placed in a supporting role at a restaurant until you are placed as a Restaurant General Manager. While in the supporting role you will have the overall responsibility for directing the daily operations of a restaurant in the Restaurant General Manager’s absence, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability, ensuring that the highest quality products and services are delivered to each customer and other duties as required or assigned.

Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards

Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met

Assists Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions

Assists Restaurant Manager in recruiting, interviewing, and hiring team members

Conducts performance appraisals, takes disciplinary action, motivates and trains

Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program

Ensures food quality and 100% customer satisfaction

Ensures complete and timely execution of corporate & local marketing plans

Has authority to hire and fire (or participate in those decisions)

Champions recognition and motivation efforts
Requirements

Must be willing to relocate

Good oral and written communication skills, and strong interpersonal and conflict resolution skills High School Degree or GED preferred

1 to 2 years of supervisory experience within the food service/retail/customer service industry, including Profit & Loss responsibility

Ability to calculate/analyze data

Strong customer service skills required

Basic business math and accounting skills

Personal computer operations preferred
BenefitsTaking care of you and your family means a compensation package that is competitive and comprehensive, and benefits that take care of today’s needs and tomorrow’s plans. At High Plains Pizza you’ll get both, along with rewards and recognition that add a little something extra too.

Benefits include:

Medical Coverage and Prescription Benefits

Life and Disability Insurance

Paid Vacation – Up to 4 weeks

401K with company match

Management Bonus Incentive Plan – From Assistant Managers to Senior Executives, you’ll be rewarded for outstanding performance and a Customer Mania mindset.

Employee Discount Programs

Health Care and Dependent Care Reserve Accounts

Relocation Opportunities Available
Note: This summary highlights certain benefits payable under various employee benefit plans. In each case, the actual benefits available are governed by the relevant benefit plans and contracts. High Plains Pizza, Inc., reserves the right to amend or terminate the plans at any time. We are an equal opportunity employer.

Manager Trainee – Helena And Great Falls
Position Type Full-Time Employee
Company Name High Plains Pizza, Inc. (Pizza Hut)
Location Helena, MT; Great Falls, MT
Salary Unspecified
Experience 1-2 Years Experience

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Position Description:DriveTime is the nation’s largest integrated car dealership and finance company serving people with less than perfect credit. Operating in 10 states, we combine innovative credit solutions and outstanding customer service to provide quality used vehicle purchase options for people who may have been turned away by everyone else.A Sales Associate position at DriveTime is different from ordinary auto sales. Heck, it’s different from ordinary anything sales.Responsibilities: DriveTime Sales Associates act as ambassadors to our customers, listening to their needs, solving problems, and making sure everyone has a great experience.Sales here is not about standing on a car lot – you can get out into the community, establishing relationships, referrals and being creative. There are so many ways to build great commissions!A DriveTime Sales Associate’s networking skills are a key to success. You will spend quite a bit of your week on the phone collaborating with sales leads.Our Sales Associates enjoy a balanced work week, and Sundays are always off. Other duties include everything you might expect: talking cars, prices, driving around with the customers, handling paperwork, arranging things, following up, being nice, and helping your fellow Sales Associates.The amazing rewards:Because you don’t live on fun and excitement alone, we offer excellent commissions and benefits.-8 weeks paid training for $500/week -After training, Sales Associates are paid straight commissions— with no limits! -Excellent medical, dental and vision plans (after just 60 days!) -Tuition reimbursement -A culture of opportunity and promotion from within -401K Plan with company contribution And more! Job Requirements: We hire people who want to do outstanding work, but also think a job should be a fun part of their day. We prize your English/Spanish language skills. Above all, you need to respect others, and enjoy helping customers and solving problems. -HS diploma or equivalent -18+ years of age -Sales experience ideal (Account Executive, Account Rep, Outside Sales, Automotive Sales, Wireless Sales, Inside Sale, etc.) or customer service experience also works (retail, restaurant, etc.) PRIOR CAR SALES EXPERIENCE IS NOT NECESSARY. -Motivated and self-directed -Excellent communication and listening skills -Valid driver’s license -Must love working with people! -Ability to pass background check including driving record, criminal background and drug test. -DriveTime greatly values diversity, and is a drug-free, equal opportunity employer. Qualifications:• High School Diploma or equivalent. • Must be 18 years of age with retail or customer service experience.• Must have an understanding of commission wages and be self-directed to set sales goals. Excellent communication and listening skills.• Attention to detail is required as well as the ability to interact with customers, managers and coworkers in a professional, courteous manner.• Must have a valid driver’s license.OR• Any equivalent combination of education, training and/or experience that fulfills the requirements of the position will be considered.


Sales Associate Job in Albuquerque 87107, New Mexico US

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JOB DESCRIPTION . Responsible for the day-to-day successful operations of a team of representatives.
. Provide effective two-way feedback to motivate a high performance and productive environment.
. Recognizes and recommends operational improvements. Monitors performance of staff members according to established observation standards.
. Effectively executes on the vision, mission, and objectives of the call center, successfully achieving productivity and quality objectives.
. Technical inclination to understand processes and system capabilities.

QUALIFICATIONS . Minimum of 5 years customer contact experience
. Minimum of 4 years Supervisor/Management experience in a Customer Service environment (call center management experience preferred).
. Bachelor’s degree or equivalent work experience preferred.
. Ability to work a variety of shifts, including evenings, weekends and holidays
. Relevant experience coaching and mentoring others with demonstrated team leadership.
. Ability to drive performance results.
. Ability to successfully communicate ideas and recommendation to employees at all levels using tact, common courtesy, persuasion, and discretion to achieve objectives
. Ability to listen to internal and external customers and communicate extremely complex and technical information clearly and concisely.
. Ability to work under pressure and meet deadlines with frequent interruptions and redefined priorities.
. Ability to handle unusual situations effectively and respond positively to new ideas.
. Superior oral and written communication skills.
. Excellent interpersonal skills.
. Ability to effectively solve complex problems by leading critical corrective action planning.
. Ability to make decisions and recommendations that contribute to the overall success of projects and programs within Customer Service.
. Thorough knowledge of Microsoft and web-based applications preferred

Verizon Wireless is an equal opportunity employer.

Other Remarks:

Reasonable accommodations where necessary, will be made for qualified candidates who have limitations due to permanent disabling conditions.

Verizon Wireless is an equal opportunity employer.

BENEFITS It takes dedicated, hard-working people like you to provide the largest, most advanced, nationwide wireless network. That’s why we offer some of the best benefits around. And the best part is, the day you start is the day your medical/dental/vision/life insurance, paid vacation, training and tuition reimbursement benefits start.

We also know how important work/life issues are in today’s marketplace. And we reward you with competitive time off and employee assistance programs so you can manage work with the rest of your life.

COMPANY PROFILE With 54.8 million customers, Verizon Wireless is known for its reliable network and award-winning customer service.
We continue to invest in our network to maintain our status as an industry leader and to remain on the cutting
edge of wireless technology. We’re also strongly committed to investing in our employees – who we consider to be
our most valuable asset.

As part of our team, you’ll join a group of over 60,000 professionals dedicated to providing the best overall
wireless experience. The wide variety of roles we offer includes opportunities in sales, customer service, network
engineering, marketing, accounting and any number of supporting professions that are necessary to a large
organization such as ours.

At Verizon Wireless, we devote considerable resources to sustaining our employees’ ambitions, growth and
determination. Our mandate is to provide you with the opportunities to own your career and reach your greatest
goals as part of our organization. You’ll receive a total rewards package that reflects our industry stature, and
you’ll discover an array of training, tools and support to assist you in creating the career you’ve always wanted.

We’re proud of the accolades we’ve earned, which include recognition as one of Working Mother’s 100 Best Companies
for four years, one of ComputerWorld’s 100 Best Companies for two years, and one of Training magazine’s Top 100
Training Organizations for four years. Committed to creating a workforce that represents our customers, Verizon
Wireless believes deeply in workforce diversity, in both policy and practice. We invite you to consider joining us.

To learn more, visit us at: www.verizonwireless.com/careers

To apply directly to the employer, click here.

RUSAVWL228-453595

Customer Service Supervisor
Job ID VWL228453595
Position Type Full-Time Employee
Company Name Verizon Wireless
Location Chandler, AZ
Salary Unspecified
Experience 1-2 Years Experience

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Assists the Retail Store Manager in the daily operation of a retail store. Works directly under the supervision of the Retail Store Manager. Assists with scheduling employees, maintaining inventory levels, conducts physical inventory checks, maintain store appearance, and completes day-to-day paperwork as directed. Spends 75% of time on the sales floor to ensure efficient, courteous handling of customer requests, including sales, billing/service problem resolution, bill payments and technical troubleshooting. Resolves customer escalations. Verifies accuracy of daily service revenue reports and bank deposits. Maintains proper inventory controls, facilitates inventory transactions and maintains compliance with AT&T Mobility store standards. Ensures store/kiosk is opened and closed appropriately by following standard procedures. This position is an individual contributor with no direct reports. Not a supervisory role.Bilingual candidates (English/Spanish) are encouraged to apply. Position Qualifications *2-4 years sales experience, including prospecting, telemarketing and/or outside sales. 2 years progressive sales experience in the telecommunications and/or retail industry. Well developed planning, analytical and problem-solving skills. Strong organizational skills and attention to detail. Strong communication, leadership, and presentation skills. Ability to work extended hours, including evenings and weekends and holidays. Ability to operate a personal computer, wireless equipment, copier and fax. Ability to work at multiple locations within district preferred. Familiarity with wireless terminology and AT&T Mobility systems preferred. AT&T Mobility is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V


Assistant Store Manager – Paradise Village Store Job in PHOENIX, Arizona US

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AT&T is at the center of the communication revolution. We are the number one wireless company in America and the largest telecommunications and entertainment company in the universe!If you want to move fast, it’s essential that your career is a good fit. How will you know? Let us help. We’ve developed a culture that recognizes individuals who have the vision to see the road ahead and the ambition to plot its course. If you enjoy a fast paced environment and talking with customers about the latest in wireless technology, you’ll love the new AT&T.We offer: – Competitive hourly pay ranging from $8.66-13.46.- Excellent benefits (401k, tuition reimbursement, paid time off, medical/dental and more!)- Top-notch on-going training on the latest technology- A fun, fast paced work environmentPosition Description:Responsible for ordering, shipping, receiving, organizing, and merchandising inventory. Perform monthly inventory audits and reconcile discrepancies. Assists customers with the purchase of wireless equipment, features, accessories and bill payments. Answers inbound calls and assists sales representatives. Processes paperwork and performs other duties as assigned by management. Position Qualifications If you enjoy…- Interacting with customers and providing prompt and courteous customer service to all customers- Variety in your work schedule- Identifying and solving problems- Developing and maintaining knowledge of wireless services and equipment- Turning customers on to the newest wireless accessories…Then this may be the job for you.Preferred Qualifications: 1-3 years customer service experience preferred.AT&T Mobility is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V


Full Time Sales Support Representative, Chattanooga, TN Job in Chattanooga, Tennessee US

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Responsibilities:

Serves as a principal link between the company and residential customers. Receive numerous contacts each day and ensure customer satisfaction and revenue growth through the sale of products and services. This is a fast paced, rapidly changing marketplace that requires a high degree of flexibility combined with strong multitasking skills.

Requirements:

Sales/Customer contact/Service Experience

Excellent communication skills

Ability to work independently with excellent analytical/problem solving skills

Proficient in Windows environment, data entry/PC skills

Ability to work varied days/hours

Qualified candidates must pass all appropriate pre-employment tests, drug screen and a background check as well as possess the ability to perform the essential functions of the position.

Hours of operation: 8:00 a.m. – 6:00 p.m. M – F, subject to change based on the needs of service.

Wage rate $16.13 – $24.37. Wage credit may be applied for related work experience and/or college degree.

Benefits include medical, dental, life insurance, 401(k) with company match, tuition aid, vacation and paid training.

Opportunities to earn merchandise and trips through generous incentive program.
Apply Now

Click Here to View Other Verizon Opportunities

Thank you for showing an interest in Verizon!
Verizon is an equal opportunity/affirmative action employer supporting workforce diversity. m/f/d/v. Principals only!

Consumer Sales Consultant
Position Type Full-Time Employee
Company Name Verizon Communications
Location Oxnard, CA
Salary Unspecified
Experience 0-1 Years Experience

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