Highest Paid Jobs

AT&T-Business Account Manager MSB- Atlanta, GA-1013852DescriptionDon’t miss this opportunity to join the company recognized byFortunemagazine as theWorld’s Most Admired Telecommunications Companyand ranked #2 onDiversityInc’slist of2009 Top50 Companies for Diversity.As the largest communications company in the world, more than 120 million customers count on us every day to deliver the wireless, Internet, data and advertising services that fuel their businesses and connect them to their world.

You will find yourself connecting communications and technology with opportunities that will take you to places you never imagined.

Learn more about AT&T’s cutting edge opportunities with a wide range of career paths in emerging and ground breaking technologies.

We’re so much more than just a phone company!Working as a Business Account Manager, you will work with the Small Business Sales team to implement solutions-based sales strategies that uncover new business opportunities and manage account growth within the AT&T Sales Group.

The Small Business Sales Group for AT&T Mobility handles business clients with 1 to 100 employees.

Additional Responsibilities: Handle small business accounts with 50 to 100 employeesCold calling, prospecting, scheduling appointments and developing relationships at customer locationsPrepare and present professional corporate business proposals and executive presentationsManage a territory which includes a specific zip-code based module that is assigned by the Sales ManagerConsistently meet and/or exceed voice/data/accessory quotasMust continuously self educate to maintain a broad knowledge of wireless solutions, rate plans, complex products and services and selling skillsResponsible for acquisition and retention to grow small business contracted.

Facilitate maintenance (reducing churn) of existing small business base to drive salesServe as a liaison to the local business community by representing AT&T with local business associationsWork closely with the retail channel and customer service to facilitate good customer relations and increase salesProactively seek opportunities to sell complex data solutions to existing customers and prospects across Module and Account ListQualificationsRequired Qualifications: Two to five years successful sales experience preferably in the wireless, data and/or telecommunications industry with a proven record of accomplishment in meeting quota and solution selling/account management.

Excellent verbal, written, presentation and interpersonal skillsStrong organizational and time management skillsDecision making and problem solving capabilitiesStrong negotiation skills, confidently and aggressively seek new businessValid driver’s license with satisfactory driving record, current auto insurance and reliable vehicle per transportation needs of market.

Desired Qualifications: Business Degree in MarketingProven ability to sell complex solutionsAbility to present professional image of self and CompanyAbility to function effectively as part as an account management teamAT&Tis an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce.

EOE/AA/M/F/D/VJob-SalesPrimary Location-GA-AtlantaSchedule-Full-timeEmployee Status-Regular

AT&T-Business Account Manager MSB- Atlanta, GA Job in Atlanta, Georgia US

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ATT CUSTOMER SERVICE REP I – Memphis, TN-1012254DescriptionDon’t miss this opportunity to join the company recognized byFortunemagazine as theWorld’s Most Admired Telecommunications Companyand ranked #2 onDiversityInc’slist of2009 Top50 Companies for Diversity.As the largest communications company in the world, more than 120 million customers count on us every day to deliver the wireless, Internet, data and advertising services that fuel their businesses and connect them to their world.

You will find yourself connecting communications and technology with opportunities that will take you to places you never imagined.

Learn more about AT&T’s cutting edge opportunities with a wide range of career paths in emerging and ground breaking technologies.

We’re so much more than just a phone company!Starting payrate is $10.

68 per hour.

Handles customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution.

Offers alternative solutions where appropriate with the objective of retaining customer’s business.

Handles business transactions in connection with activation of new customer accounts on a computer terminal.

Communicates with customers using web-based tools and demonstrates the associated proficiency in typing and grammar.

Makes financial decisions to protect/collect revenues and adjusts customer accounts.

May be required to achieve a sale quota.

Has broad working knowledge of AT&T practices and operations and demonstrates continued and consistent proficiency in most of the skill sets utilized within the Host Call Center.

May assist management with scheduling and tracking of the workforce and vacation schedules in accordance with set Company guidelines and requirements.

May assist in training new employees.

Performs other duties as assigned by management.

GENERAL DUTIES: The essential functions listed below are representative of duties performed by this job title.

Duties generally include but are not limited to the following: GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED: Answers customer/client requests or inquiries concerning services, products, billing, equipment, claims, and reports problem areasMay be required to work in one or multiple queues/skill sets over various customer contact channelsResponsible for improving customer retention through programs and service provided to the customerUtilizes mechanized systems to initiate and complete service orders and handle customer requestsContinually maintain working knowledge of all company products, services and promotionsMake recommendations according to customer’s needs on features, accessories, upgrades and rate plansUtilize operational systems to process purchases of AT&T products and services; ie collections, payments for Wireless bills and accessoriesESSENTIAL FUNCTIONS WHICH MAY BE REQUIRED FOR A PARTICULAR JOB: Administer system functions on all opening, closing, and balancing procedures to according to finance guidelinesMay sell and provision wireless services, products, features, equipment and accessoriesMay be responsible for credit/inbound and outbound collections, activations, customer service, E-services, revenue, fraud, business and technical/roaming support inquiries, and other duties as requiredPerform over the counter exchanges of customer defective equipmentEnsure work area is maintained in a clean and professional environment; ie brochure stocks, promotion display and workstationPHYSICAL REQUIREMENTS: No physical requirementsQualificationsRequired Qualifications: At least 18 years of age6 months experience operating a computer in Windows based environmentAvailability to work a flexible schedule which includes all hours of call center operationTESTS: Applicants will be expected to pass any assessment associated with the position.

TRAINING: Classroom trainingOn-the-job trainingOn-line trainingSPECIAL JOB REQUIREMENTS: Specific job assignments may require day, evening, weekend or holiday hours.

Overtime may be requiredOne year customer service work experience preferred.

Excellent communication and computer skillsProvisions listed in this Job Description may be changed or modified by AT&T Mobility without prior notice.

AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce.

EOE/AA/M/F/D/VJob-Customer ServicePrimary Location-TN-MemphisSchedule-Full-timeEmployee Status-Regular

ATT CUSTOMER SERVICE REP I – Memphis, TN Job in Memphis, Tennessee US

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ATT Account Manager – ACC – Chicago, IL-1004661DescriptionDon’t miss this opportunity to join the company recognized byFortunemagazine as theWorld’s Most Admired Telecommunications Companyand ranked #2 onDiversityInc’slist of2009 Top50 Companies for Diversity.As the largest communications company in the world, more than 120 million customers count on us every day to deliver the wireless, Internet, data and advertising services that fuel their businesses and connect them to their world.

You will find yourself connecting communications and technology with opportunities that will take you to places you never imagined.

Learn more about AT&T’s cutting edge opportunities with a wide range of career paths in emerging and ground breaking technologies.

We’re so much more than just a phone company!The Account Manager – AT&T Connected Communities (ACC) position responsible for increasing penetration of select AT&T products in assigned communities within a specified geographic territory.

In this role, you may also be required to qualify leads for inclusion in the AT&T Connected Communities program as well as develop marketing plans to achieve penetration objectives.

Additional Responsibilities: Build contacts with customers by regularly visiting communities and being their liaison to AT&TDemonstrate basic knowledge of the organization’s entire product lineSell products in company policy, procedures and cultureAdhere to company policy and proceduresImplement plans and actions that contribute to the strategic planBuild inter-departmental relationships to facilitate AT&T’s Connected Communities agendaQualificationsRequired Qualifications: One year of telecommunications experienceExcellent sales skills, motivational skills and demonstrated ability to meet or exceed performance standardsAbility to clear a drivers license check, criminal background check, and drug testExcellent negotiating skillsExcellent client relationship skillsThe successful candidate will be able to perform the following with or without reasonable accommodation: Ability to work flexible hours, including evenings, weekends and holidaysAbility to operate a personal computer, wireless equipment, copier and faxDesired Qualifications: Two or more years telecommunications experienceEffective communication, presentation and interpersonal skillsStrong organizational skills with attention to detailWe offer: Competitive pay: Base pay varies by position location.

Successful employees in the Account Manager – ACC role can earn $2,700 or more per month in commission by meeting and/or exceeding sales penetration objectives!Excellent benefits (401k, tuition reimbursement, paid time off, medical/dental and more!)Top-notch on-going training on the latest technologyA fun, fast paced work environmentAT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce.

EOE/AA/M/F/D/VJob-SalesPrimary Location-IL-Hoffman EstatesSchedule-Full-timeEmployee Status-Regular

ATT Account Manager – ACC – Chicago, IL Job in Hoffman Estates, Illinois US

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