MARKETING COMMUNICATIONS SPECIALISTSchool of Management, University of Michigan – Flint.For additional information, please visit our website athttp://www.umjobs.org (Job ID #50149).
UM-Flint is a non-discriminatory, Equal Opportunity/Affirmative Action Employer.
MARKETING COMMUNICATIONS SPECIALIST: University of Michigan
Company: University of Michigan
Relevant Work Experience: 1-2 Years Experience
Job Status: Full-Time, Employee
Under general supervision of the Call Center Manager, serves as a Customer Service Representative for specialized unit.
Employee is responsible for answering customer calls, providing procedural information, researching, problem-solving, inputting incident information, and routing calls to the appropriate representatives when necessary.
The employee will be responsible for extracting the information from the customer, defusing often heated customer reactions, and taking the appropriate steps to satisfy the customer.
Call Center Representative Job in Blythewood 29016, South Carolina US
The Business Analyst III is needed to lead efforts that will ultimately improve the efficiency of the agent desktop.
This role will largly focus on incident and problem management objectives; improving our ability to report issues and proactively identify areas of efficiency and continuous improvements.
This position also will focus on the identification and prioritization of business-systems improvement requests.
Tracking, coordination and analysis of the re-occurring incidents at the agent desktop and application will be a key functional responsibility.
This person must be able to effectively report and manage system-related incidences and to be certain that follow-up and communication to technical resources is complete, appropriate and measurable.The person will be responsible for successfully implementing an operation that will allow Customer Care to be able to reduce the time and effort needed to report issues and allow the focus on agent desktop performance and improvements.
Essential Job Functions: -Work with customer service personnel to understand agent desktop issues.
-Establish formal tracking process for problem reporting, problem control, error control, conduct major problem reviews and provide management information about quality and operations.
-Assist Program Manager IV in the development and documentation of ITIL related policies and processes.
-Write business requirements and partner with IT to define solutions and prioritize Customer Care needs.
-Lead a new implementation of an industry standard ticketing tool.
-Ensure proper communication related to problem management.
-Coordinate deployment schedules to ensure least impact to Customer Care.
Specific Requirements: -Experience in defining and implementing problem management processes and reporting.
-Experience with ITIL® methods of Incident, Problem and Configuration Management.
-Knowledge and familiarity with customer care technology platforms is a plus.
Specifically call center routing solutions, CRM platforms, ticketing systems and IVR.-Knowledge and experience with setting up and executing User Acceptance Testing.
-Experience in writing detailed business requirements.
-Ability to evaluate information gathered from multiple sources, reconcile conflcits, decompose high level information into details and abstract up from low level information to a general understanding.
-Effective Writing and Communication Skills.
-Strong Business and Call Center Acumen.
-Problem Management and Change Management Skills.
-Customer Service or Technical Service Knowledge ideally having 3 or more years in customer service field.
-Organizational and Analytical Skills.
-Ability to channel information effectively having Decision making skills.
-Influencing and Collaborative Skills.
-Contact Center Experience, valuing Customer Service and setting appropriate expectations.
-Proven Ability to Lead Requirements Gathering Sessions and document accordingly.
-Skills in leading and working in a technical support environment.
Additional Skills (would like to have but not required) -Experience in Business Process Modeling and technical documentation desired.
-Candidates with successful Business Analysis Certificate Program (BACP) desired.
Applied ITIL knowledge and Green/Black Belt Six Sigma experience (or certificate) a plusEducation: Bachelor’s degree required (technical or engineering degree preferred ie; Industrial Engineering) Masters preferred.For quick consideration apply here
A manufacturing facility in Riverside, Illinois is seeking an inventory and data entry coordinator.
This individual will be responsible for entering in new material information, cost information, and location of product in Microsoft Access and/or an in-house database.
They will be responsible for validating all the information and reviewing it for completeness.
Also, this individual will be interfacing with vendors on the phone confirming orders and answering any questions.
Requirements: -Microsoft Office applications-Experience with converting units of measurements-Warehouse experience-Experience speaking with vendors on the phones-Strong in data entry*Contract-hire*Benefits included (401k, Dental, Vision, etc)*First shiftFor quickest consideration contact Ashley at 630-645-3547Required Skills: MICROSOFT EXCEL, INVENTORY, ACCURATE DATA ENTRYJoin Aerotek Professional Services.
Our customized employment solutions and personalized approach give job seekers access to great opportunities with competitive salaries.
Aerotek offers comprehensive benefits that can include medical, dental, optical, and optional 401k.
Don’t put your career in the hands of just anyone; put it in the hands of a specialist.
Launch or rejuvenate your career today with Aerotek Professional Services! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.
Inventory/Data Entry Coordinator Job in Riverside 60546, Illinois US
Job Purpose: Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts.
Duties: * Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
* Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
* Keeps patient appointments on schedule by notifying provider of patient’s arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
* Comforts patients by anticipating patients’ anxieties; answering patients’ questions; maintaining the reception area.
* Ensures availability of treatment information by filing and retrieving patient records.
* Maintains patient accounts by obtaining, recording, and updating personal and financial information.
* Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
* Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
* Helps patients in distress by responding to emergencies.
* Protects patients’ rights by maintaining confidentiality of personal and financial information.
* Maintains operations by following policies and procedures; reporting needed changes.
* Contributes to team effort by accomplishing related results as needed.
Skills/Qualifications: Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus
Medical office secretary Job in Hamilton 08619, New Jersey US
DIV.ftb P,DIV.
ftb UL,DIV.ftb OL{margin-top: 0px;margin-bottom: 0px;}To be considered for this position you must provide a company specific cover letter to Robt.
L.
Rowan & Assoc., Inc., current resume and recent salary history.
Resume will not be considered without the above three items.
Do NOT call company.
Individuals that call will not be considered.
Company information can be found at www.rlrowan.com. Summary An experienced executive assistant to provide high-level administrative, clerical and general support to the company president.
Performs complex, confidential secretarial functions.
This position requires excellent business skills, multitasking, dependability, excellent organizational skills, attention to detail and anticipation of needs or solutions.
Must have superb verbal and written communication skills.
Knowledge of the construction and/or the oil and gas industries is a plus.
Duties may include but are not limited to: Schedule appointments and calendar maintenance Clerical and organizational support to the presidentHandle confidential and personal matters for the presidentHandling all travel arrangementData Base Management of all business and customer information.
Create fields and sort methodology by occupation, company and locationPrepare/compose complex documents of a highly confidential natureReview, prioritize & determine actions for all incoming correspondence.
Research and draft responsesScreen & prioritize phone calls, provide ongoing public relations & assist in resolving problemsInternal document creation and information organizationTrade show and event schedulingUpdate existing and create new marketing materials Education and ExperienceMust have an Associates or Bachelors degree, or exceptional credentials.
Must know ALL and ability to operate ALL MS Office Suite.
Qualifications Experienced in fast moving office environment, detailed oriented, multitasking, good time management, excellent written and verbal skills, can operate all standard office equipment, and has exceptional computer and organizational skills.
Must be willing to learn the business and be a team player.
Full benefits.
Salary $65,000.
00 plus depending on experience.
Executive Assistant to the President Job in Houston 77092, Texas US
Manager Trainee The Tile Shop, The Midwests #1 Tile and Stone Retailer is expanding in LEXINGTON, KENTUCKY.
Are you self-motivated? Are you looking for a position that puts you on the fast track for career advancement? Do you have a passion for interior design and home improvement? If you answered yes to all of these questions, the Tile Shop wants to hear from you. We are the premier tile and stone retailer in the Midwest, and our business is booming.
We need a store manager candidates with proven leadership skills, expertise in the DIY home improvement industry, a keen eye for design and strong interpersonal skills to boot.
Our generous compensation package, health and 401k, is unmatched in the retail industry.
If youre tired of jumping from job to job and seek a position in a stable, growing industry with a company that promotes from within, this is it. We cant wait to hear from you. Medical Dental Vision Pre-Paid Legal 401k with company match Paid holidays and vacation days Employee Assistance Program Life and Accidental Death and dismemberment insurance Short and Long Term Disability Optional Life insurance for you and your family members Health Savings Account Flexible Spending account which also includes day care expenses The Tile Shop offers a generous and unique commission plan that makes our sales staff the highest paid employees in the retail industry.
NOTE: By applying to this position you are accepting terms of the following: This application form is intended to be used in evaluating your qualifications for employment.
This is not an employment contract.
Please answer all appropriate questions completely and accurately.
False or misleading statements during the interview or on this form are grounds for terminating employment.
Our policy at The Tile Shop is to provide equal opportunity to all qualified persons without regard to race, creed, color, religious belief, marital status, sex, age, national origin, ancestry, the presence of disabilities, or veteran status, or any other category that is protectable by applicable federal, state, or local law. Depending on the position applying for you may be asked to complete a form authorizing release of information related to your credit or criminal history.
If you receive an offer of employment, it will be conditioned upon testing for use of illegal drugs and a background investigation.
By applying to this job and continuing the application I certify that I have read and understand the applicant note above and that the answers given by me to the questions on this application are true to the best of my knowledge and belief.
I understand that any false information, omissions, or misrepresentations of facts called for in this application may result in rejection of my application or discharge at any time during my employment.
I authorize the company and / or it’s agents, including consumer reporting bureaus, to verify any of this information including, but not limited to: criminal history and motor vehicle driving records.
I authorize all persons, schools, companies and law enforcement authorities to release any information concerning my background and hereby release any said persons, schools, companies and law enformecement authorities from any liability for any damage whatsoever for issuing this information.
I further understand that The Tile Shop is an employment-at-will employer, which means that they may terminate my employment at any time for any reason, with or without notice, and I may do the same.
Retail Sales-Design Sales Job in Lexington 40509, Kentucky US
Job Title: Secretary (OA) Department: Department of the Treasury Agency: Internal Revenue Service Sub Agency: Internal Revenue Service Job Announcement Number: 10OG2-SBX0038-318-05-SP SALARY RANGE: 31,315.
00 – 40,706.
00 USD /year OPEN PERIOD: Thursday, April 08, 2010 to Thursday, April 15, 2010 SERIES & GRADE: GS-0318-05/05 POSITION INFORMATION: Full-Time, Permanent, Day Shift PositionCareer Conditional Appointment PROMOTION POTENTIAL: 05 DUTY LOCATIONS: 1 vacancy(s) in one of the following locations: Jacksonville, FL WHO MAY BE CONSIDERED: Applications will be accepted from U.
S Citizens, from current and former competitive service Federal Employees, and people eligible for special hiring authorities.
JOB SUMMARY: WHY IS THE IRS A GREAT PLACE TO WORK?We employ talented people in a wide variety of professional career fields.
Not only do you get first class training when you walk in the door, your professional skills are kept sharp and up-to-date with specialized training delivered by some of the best instructors in and outside of the government.
Far-reaching impact.
Varied challenges.
Tremendous advancement potential.
It all adds up.WHAT DOES A SECRETARY DO?IRS Secretaries work in every Business Unit (BU) and provide a wide range of administrative and secretarial services within an organization.
This may include using a variety of computer applications, organizing and maintaining files, providing telephone and receptionist services, arranging conferences and meetings, typing and reviewing correspondence and meeting minutes, arranging travel itineraries, and briefing the manager on important issues.HOW DO I APPLY? "It is really easy".
Just click on the "How to Apply" tab above.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov .
KEY REQUIREMENTS: You must be a citizen of the United States.
Males born after 12/31/59 – Selective Service Registration required.
Duties Additional Duty Location Info: Jacksonville, FLAs a Secretary you will perform a variety of secretarial and administrative clerical services for an assigned function.You will: – Receive telephone calls, give routine and non-routine information, answer questions and direct calls and visitors to appropriate person or office.
- Receive and control mail and suspense items, routing them directly to the appropriate person or office for action.
- Prepare and type a variety of correspondence, reports, forms, requisitions, requests for personnel actions and legal documents etc., using word processor or personal computer.
- Organize and maintain files, records, manuals, handbooks, and other related materials.
- Maintain supervisor's calendar; schedule appointments and engagements, prepare notes regarding topics to be discussed; make travel arrangements and prepare travel vouchers.
- Where applicable, provide basic coordination and pertinent information on office functions to subordinate clerical staff and managers.
Qualifications and Evaluations QUALIFICATIONS REQUIRED: Applicants must be a certified typist with a minimum typing speed of 40 words per minutes (based on a 5-minute sample with 3 or fewer errors).To qualify for the grade 5 level, you must have 4 years of education above the high school level.
ORHave one year of specialized experience equivalent to the grade 4 level in the Federal government.
Examples of experience qualifying as specialized include: preparing, receiving, reviewing, and verifying documents; processing transactions; maintaining office records; and locating and compiling data or information from files and other data sources.
This list is not inclusive.
OR You may qualify based on a combination of education and qualifying specialized experience as described above.
Only education in excess of 60 semester hours or 90-quarter hours is creditable toward meeting the specialized experience requirement for the GS-5 level.
For example, one full year of academic study (30 semester hours, 45 quarter hours, or 720 formal classroom hours) beyond the second year is equal to 6 months of specialized experience.If you worked part-time, the work must be prorated based on a 40-hour of work.
For example, six months of part-time work that was 20 hours per week counts as three months of experience.To calculate your combination of education and experience use the following formula: # of semester hours completed (in excess of 60 semester hours) divided by 60 semester hours + # of months experience divided by 12 months of experience.
If your answer is one or more, you have the required combination.If calculating based on classroom hours use the following formula: # of classroom hours completed (in excess of 1440 classroom hours) divided by 1440 classroom hours + # of months experience divided by 12 months of experience.
If your answer is one or more, you have the required combination.
Example: Applicant has 80 semester hours of education and 9 months of experience(Use only the education in excess of the first 60 semester hours) 80-60= 2020/60 =.
33 9/12= .
75 .
33 + .75=1.08Applicant meets the required combination.
Notes: In applying the BASIC REQUIREMENTS above: * Additional credit will not be given for duplicate coursework (courses will be counted only once)* Part-time experience will be proratedPart-Time or Unpaid Experience: credit will be given for all appropriate qualifying experience regardless of whether compensation was received or whether the experience was gained in a part-time or full -time occupation.
Full time is considered 33 to 40 hours a week.
Part-time employment is considered 32 hours or less.
EVALUATION OF FOREIGN EDUCATION: Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in US colleges and universities.
Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts; to an accredited private organization for an equivalency evaluation of course work, including grade and credit conversion, and degree.
You must provide a copy of the letter containing the results of the equivalency evaluation as supporting documentation.
Failure to provide such documentation when requested will result in lost consideration.
Male applicants born after December 31, 1959, must certify at the time of appointment that they have registered with the Selective Service System, or are exempt from having to do so under SelectiveService law.You will be: * Required to submit fingerprint cards as part of the pre-employment process.
* Required to provide information to complete a thorough background investigation.
* Subject to the requirement of the US Department of the Treasury to undergo an income tax verification and post-employment tax audit.
* Required to possess or obtain a valid driver's license, for positions in which operating a motor vehicle is essential to efficient performance of assigned work.
Secretary (OA): U.S. Internal Revenue Service (IRS)
Company: U.S. Internal Revenue Service (IRS)
Relevant Work Experience: 2-5 Years Experience
Job Status: Full-Time, Employee
Salary: $31,315 to $40,706 per year
The Sr. IT Compliance Analyst will facilitate Companys IT Audit & Regulatory Exams, manage the Information Security Policy program and oversee the Information Security Training initiatives.
You may participate in and/or lead special projects related to IT process improvement initiatives.
You will serve as an IT compliance and policy Subject Matter Expert, and should be able to contribute to process re-engineering initiatives by challenging current processes and suggesting improvements or alternatives.
Responsibilities also include but are not limited to: IT Audit & Exams, Information Security Policy Management, Information Security Training, and Special Projects.
Application RequirementsClient will only consider local candidates.
Not accepting third party candidates for this position.
Required Qualifications: IT AuditAnalysisPreferred Qualifications: CISACISMBenefits/Perks401(k) with Roth featureSupplemental Disability and Long-Term Care Insurance, Dependent Care AssistanceMedical, Dental, Vision, and Life Insurance for Full-time W2 Consultants529 Educational Savings PlanFree e-Learning Courses.
mtxHdr {font-size
1. 5em; color: #004E61; font-weight: bold}About MATRIXFor more than 25 years, MATRIX has placed talented contract and permanent IT professionals like yourself at thousands of top-notch organizations throughout the U.
S., ranging from Fortune 50 to small IT shops across all industries.
MATRIX surrounds you with personal services from assistance with your resume and interviewing skills, to background information on the companies you will interview with, and more.
Once you are onboard as a TeamMATRIX consultant, we offer outstanding benefits, a 401(k) program (or plan), discounted training, and other valuable incentives.
www.MyMATRIXjobs.com, our Job Search Portal, features hundreds of jobs that we update hourly.
Unique functionality helps you streamline your job search and job application process.
You will benefit from productive job search tools such as: – Advanced Job Search- Job Alerts- Job Watches- Job Status TrackingPut the Power of Collaboration to work for you! Apply today at MATRIX.
Please Note: Your resume will never be submitted to a client company without your prior knowledge and consent to do so.
Professional Career Advisor FT position responsible for providing career information, assessment, & counseling to students.
Qualifications: Bachelors degree required, Masters Degree preferred.
Must have excellent oral & written comm skills and strong human relation, computer & presentation skills.
General knowledge & exp working with multicultural post-secondary students.
.
Visit our website www.gtcc.edu for more information & application.
Open until filled.
EOE
Career Advisor: Guilford Tech Community College
Company: Guilford Tech Community College
Relevant Work Experience: 2-5 Years Experience
Job Status: Full-Time, Employee