The selected candidate will be responsible for creation and maintenance of queries and reports to support the data requirements of the S2 LOB as well as ongoing support to users of self service reporting solutions.
Provide demonstration support for audits as well as testing support for upgrade, integration, and process improvements efforts.
Ensure a high level of data quality through ongoing self audit of reporting quality.
Perform day-to-day responsibilities with a strong customer service focus and sense of urgency.
Responsibilities: – Perform day-to-day reporting tasks and customer support for the S2 LOB. Work with customer to translate customer needs to a defined set of reporting requirements.
Strong attention to self audit and constant evaluation of reporting quality.
- Work with and understand data across a variety of applications: Peoplesoft HR, Deltek, HodesIQ, SumTotal Systems (L&D), Berkshire, etc. and how the data relates across the applications.
- Partner with functional HR counterparts to deliver effective support, solutions, and services to the broader LOB.- Establish and maintain relationships and effectively interact across the LOB to analyze reporting needs and formulate working solutions.
Possess strong customer service focus; demonstrated ability to understand the customer’s business, issues, and needs, proactively respond to customer requirements.
Maintain clear communication and take action to continuously enhance the customer experience.
- Perform activities with a constant attention to areas where process improvements and automation can increase data integrity, standardize solutions across the LoBs, decrease manual workload, and enhance the delivery to the customer.
Effectively communicate areas targeted for improvement and proposed solutions.
- Provide functional support for process improvements activities, upgrades, integrations, and reorganizations.
Participate in testing and feedback process.
- Provide support for internal and external audits.
- Actively seek to understand needs of business and balance such requests with trend toward consistency across the enterprise in delivering effective HRIS solutions and services.
Must have: High school diploma and 6 years related experience OR Associate degree and 4 years related experience OR Bachelor’s degree and 2 years related experience Ability to communicate effectively, both orally and in writing Developed communication skills to exchange complex informationSound interpersonal skills Ability to utilize computer skills to prepare appropriate reports and documents Strong organizational and analytical skills and demonstrated track record for results Demonstrated responsiveness and sense of urgency with customer requests and project schedules Fundamental understanding and experience with HR systems and processes Fundamental understanding of how to utilize technology as an enabler Ability to make decisions using sound judgment while complying with policies, procedures, appropriate principles, and applicable state and federal laws and regulations Ability to select appropriate alternative sources of information and utilizes them to evaluate situationswhich have a direct impact on quality and timeliness of data delivered across the organization Ability to negotiate, mainly internally within a project team or department.
BAE Systems is the premier global defense and aerospace company, delivering a full range of products and services for air, land, and naval forces, as well as advanced electronics, information technology solutions, and customer support services.
With 105,000 employees worldwide, BAE Systems had 2008 sales of $34.
4 billion.
Support Solutions, based in Rockville, Maryland, provides a wide range of services in engineering, system integration, ship repair, and readiness and sustainment for military platforms.
Its Technology Solutions & Services unit addresses the full life-cycle needs of US Department of Defense and federal civilian customers with capabilities in systems engineering and technical assistance, system and subsystem integration, operations, and maintenance.
TSS serves every branch of the US military and numerous civilian agencies, operating the US Army’s munitions plant in Kingsport, Tennessee; integrating communications systems and developing and integrating precision tracking radars; and providing design and support services for air and missile defense systems.
The Ship Repair business is the leading US provider of non-nuclear ship repair, conversion, and modernization services.
It focuses on drydock and pier-side ship repair and sustainment services for the US Navy, other defense agencies, and commercial customers.
The Readiness & Sustainment business focuses on customers’ growing need for through-life platform support.
People are the greatest asset in any Company .
BAE Systems is committed to a high performance culture and provides an environment that challenges our employees to be remarkable and obtain their full potential.
We are an EEO/Affirmative Action Employer that understands the value of diversity and its impact on a high performance culture.
Join us .
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